Fulfillment & Refund Policy
Last updated: May 01, 2025
At Lokahi Sports Hawaii, we are committed to providing a smooth and transparent registration experience for all our programs. This Fulfillment & Refund Policy outlines how we process registrations, deliver services, and handle cancellations or refunds.
Program Registration & Fulfillment
All registrations for Lokahi Sports Hawaii programs are processed through our secure Paperform portal. Once your registration is submitted and payment is completed:
You will receive a confirmation email within 24 hours with details of your registration.
A follow-up email with season information (field layout, location, equipment requirements, game dates) will be sent at least 3 days before the start of the season.
All communications will be sent to the email address you provide during registration.
If you do not receive a confirmation email within 24 hours, please contact us immediately.
Refunds & Cancellations
We understand that plans change. Our refund and cancellation policy is as follows:
Full Refund: Requests made within the registration period (see home page for current season registration period)
No Refund: Cancellations made after the registration period closes
All refund requests must be submitted in writing to lokahisportshi@gmail.com and will be processed within 5–7 business days.
Contact Information
For questions about your registration, fulfillment, or this policy, please contact us:
Lokahi Sports Hawaii
Email: lokahisportshi@gmail.com
Phone: (808)284-9215
Website: lokahisportshi.com